Kontaktinformationen

 

Contact Information

Last Updated: July 27, 2026

At GetVelqo, we are committed to providing excellent customer service. If you have any questions regarding your order, our products, shipping, or returns, our support team is here to help.

Customer Support

Email
info@getvelqo.com

Response Time
We aim to respond to all customer inquiries within 24 hours on business days.

Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Central European Time)

Company Information

Trading Name
GetVelqo

Customer Support Email
info@getvelqo.com

Customer Support Phone
+43 664 865 7517

Country of Operation
Austria

If you are contacting us regarding an existing order, please include your order number and the email address used during checkout to help us assist you more efficiently.

Order Support

For faster assistance, please include:

• Your order number

• The email address used to place the order

• A brief description of your inquiry

• Photos of the product (if reporting damage or a defect)

Shipping & Returns

For more information, please visit our:

• Shipping Policy

• Refund & Return Policy

• FAQ

• Track Your Order

Business Information

If you require additional business information, please contact us by email. We will be happy to assist with any legitimate business or customer inquiries.

GetVelqo

📧 Email: info@getvelqo.com